Solve your doubts here ...

BREAL is the most complete real estate system in the market, using it will improve your business.

About BREAL

How much does BREAL cost?


The cost of BREAL depends on the products you hire. Each product has a price for each client based on the number of properties and the number of users. The greater the number of properties and the greater the number of users, the total price increases, but the unit price per user and its equivalent cost per property decrease.




What is a BREAL license?


A BREAL license allows a person with a username and password to enter the system and operate BREAL.




Do you have to sign a contract with BREAL?


It is not necessary to sign a contract with BReal since the Terms and Conditions are public and are available on the website. In any case, if you need a contract signed, we can do it.




How long is a contract with BREAL?


The minimum duration of a contract with BREAL is 1 year from the creation of the first license.




Why should I buy more licenses if I want more users to use BREAL?


Each user requires their own license to access BREAL.




What happens with the licenses of the users who left my company?


Each client has the number of licenses he has purchased and can assign them to the users he defines. You can reassign a license to a new user if you require it.




If I want to stop using the system before the end of a year, will my money be returned?


No. The minimum contract is 1 year, therefore the licenses acquired will be available until the end of the year or will be automatically renewed for a new year unless the client indicates otherwise with 60 days of anticipation at the end of the annual period of the licenses. The beginning of the annual period is from the creation of the first license that is also that of the System Administrator in the client.




Can I pay with my credit card?


No. For now we only have payment with bank transfer to our checking account.




What should I do if I want to renew my licenses for another year?


To renew your licenses for another annual period, you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract.




What should I do if I do NOT want to renew my licenses for another year?


NOT to renew your licenses you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract stating that you will not renew. The service will remain active until the end of the annual period. Then, your data will be automatically deleted after 30 days of the end of your contract.





TYPE OF CLIENTS AND PRODUCTS

Can I calculate the common expenses of the shopping centers?


Yes. You must enter all the expense invoices. The system apportions them by local as appropriate. Then you can readjust the expense per room if necessary.




Can I have premises that pay a fixed common expense?


Yes. They may have premises that have a fixed common expense and others that are assigned by a percentage of proration.




Can I collect the common expense and the rent in the same collection note?


Yes. You will be able to generate in the same note of collection the amount to pay for rent and the amount to be paid for common expenses.





ADMINISTRATION OF RENTAL CONTRACTS

How much does BREAL cost?


The cost of BREAL depends on the products you hire. Each product has a price for each client based on the number of properties and the number of users. The greater the number of properties and the greater the number of users, the total price increases, but the unit price per user and its equivalent cost per property decrease.




What is a BREAL license?


A BREAL license allows a person with a username and password to enter the system and operate BREAL.




Do you have to sign a contract with BREAL?


It is not necessary to sign a contract with BReal since the Terms and Conditions are public and are available on the website. In any case, if you need a contract signed, we can do it.




How long is a contract with BREAL?


The minimum duration of a contract with BREAL is 1 year from the creation of the first license.




Why should I buy more licenses if I want more users to use BREAL?


Each user requires their own license to access BREAL.




What happens with the licenses of the users who left my company?


Each client has the number of licenses he has purchased and can assign them to the users he defines. You can reassign a license to a new user if you require it.




If I want to stop using the system before the end of a year, will my money be returned?


No. The minimum contract is 1 year, therefore the licenses acquired will be available until the end of the year or will be automatically renewed for a new year unless the client indicates otherwise with 60 days of anticipation at the end of the annual period of the licenses. The beginning of the annual period is from the creation of the first license that is also that of the System Administrator in the client.




Can I pay with my credit card?


No. For now we only have payment with bank transfer to our checking account.




What should I do if I want to renew my licenses for another year?


To renew your licenses for another annual period, you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract.




What should I do if I do NOT want to renew my licenses for another year?


NOT to renew your licenses you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract stating that you will not renew. The service will remain active until the end of the annual period. Then, your data will be automatically deleted after 30 days of the end of your contract.





PROPERTY SALE AND LEASE SOFTWARE

Can I calculate the common expenses of the shopping centers?


Yes. You must enter all the expense invoices. The system apportions them by local as appropriate. Then you can readjust the expense per room if necessary.




Can I have premises that pay a fixed common expense?


Yes. They may have premises that have a fixed common expense and others that are assigned by a percentage of proration.




Can I collect the common expense and the rent in the same collection note?


Yes. You will be able to generate in the same note of collection the amount to pay for rent and the amount to be paid for common expenses.





BUILDING AND CONDOMINIUM MANAGEMENT SOFTWARE

Can BREAL issue an electronic invoice for the collection of leases or others?


No. We still do not have a system capable of creating electronic invoices.





SHOPPING CENTERS MANAGEMENT SOFTWARE

Can I calculate the common expenses of the shopping centers?


Yes. You must enter all the expense invoices. The system apportions them by local as appropriate. Then you can readjust the expense per room if necessary.




Can I have premises that pay a fixed common expense?


Yes. They may have premises that have a fixed common expense and others that are assigned by a percentage of proration.




Can I collect the common expense and the rent in the same collection note?


Yes. You will be able to generate in the same note of collection the amount to pay for rent and the amount to be paid for common expenses.





FUNCTIONALITIES OF ALL BREAL PRODUCTS

Can BREAL issue an electronic invoice for the collection of leases or others?


No. We still do not have a system capable of creating electronic invoices.





EVALUATION OF THE BEST SYSTEM FOR MY NEEDS

Can BREAL issue an electronic invoice for the collection of leases or others?


No. We still do not have a system capable of creating electronic invoices.





COMMERCIAL PRESENCE

Can BREAL issue an electronic invoice for the collection of leases or others?


No. We still do not have a system capable of creating electronic invoices.





BASIC CONCEPTS

Can BREAL issue an electronic invoice for the collection of leases or others?


No. We still do not have a system capable of creating electronic invoices.





ABOUT SALESFORCE

Where will my data be or will it be?


The data of each client is found on the Salesforce.com servers and under their worldwide security standards. Salesforce has data centers in the US, Europe and Asia. Your data will be with the highest levels of security that exist, the same as today's banks, line areas, government organizations and others that operate with Salesforce.com.




Who has access to my data?


Only the users of the Client have access to the data.




How can I be sure that nobody can access my data?


Access to customer data can only be by registered users of each client. This is ensured by the technological architecture of Salesforce.com on which the BReal system is built. Each client has an independent and unique instance, which allows only users who have access to an instance to access the data of that instance.





ENTERING BREAL FOR THE FIRST TIME

I got an email indicating to create my password, what do I do?


You must click on the link that appears in the email. A screen will appear asking you to create a password, select a question and write the answer. Write down the password, and especially the question and your answer, since the system will ask them in case you forget your password and want to recover it.




When I enter the first time it asks for my cell number, what do I do?


Each time a user enters the system from a new IP address, the system will ask for an authorization code. If you register the cell phone you will receive the code through a text message on your cell phone. If you omit this step, by default, the system will send the authorization code to your email. We have detected that depending on the cell phone company text messages may have a delay, so we recommend omitting cell phone registration and using email, but it is the user's choice. In any case, if you are not receiving text messages on your cell phone you can always change them to receive them in your email.




I am entering from another device or internet network and I am asked for a

`` Authorization Code``, what do I do?


Each time a user enters the system from a new IP address, the system will ask for an authorization code. This code will arrive to your email or your cell phone as a text message, as you have configured it. You must enter the authorization code received to enter the system. This is a security practice to ensure that you are the authorized person to enter the system and prevent the misuse of your access codes in case they are used by a stranger.




I am already inside the application for the first time, what do I do?


The first thing to do when entering BREAL for the first time is to set the type of display as "Classic" and the language (Spanish, Spanish of Mexico or English). They are two very simple steps that take a minute and will be assisted by your Executive. The Initial Configuration must be made depending on the country and company. For this they are defined:

  • The Executives. They are all those people of the company who will have responsibilities over the properties or some business process, such as sellers, real estate agents and administrators.
  • The Countries, Cities, Municipalities and Sectors. This orresponds to the structure that is required to give the location of a property. Each Country is divided into Cities, each city is divided into Communes and each commune is divided into Sectors. Depending on each country, the names of this set of groupings can be changed.
  • The currencies to be used, the types of means of payment, the types of properties, the list of banks, the sales milestones and others as required.
  • Then, you must register the Properties. The BREAL functionalities that appear will depend on the plan you have hired, however for any plan it will be necessary to enter the data of the Properties. A Property belongs to an Owner and a Condominium, but an Owner can be a Person or a Company. Therefore, we will create the information in the same order that the objects are in the application. We will start with the Contacts, the Companies, the Owners, the Condominiums and finally the Properties.

The correct order of registration of the information is detailed below:

  • First record the contact details of the owner of the property in the Contact object. In the event that the owner is a company, record the company's data in the Business object.
  • Then record the property owner's data in the Owner object, for this select if the owner is a person or a company, and associate the contact of the previously created owner or the previously created company.
  • Subsequently, proceed to create the Condominium, where you must register the address of the building or property as the case may be. Indicate the type of registration "With Condominium" when you must create a building, shopping center or group of houses with a common address. If it is a house or business premises that leads directly to the street, select the type of registration "Without Condominium".
  • Now you are ready to create a Property, for which you must define which Owner and which Condominium you belong to, together with all the data you need to register of the property. Each time you need to register a contact, it must be previously created in the Contacts object.

Depending on the type of business plan and process that you have contracted, the remaining objects that you require will appear, which will be completed. For example, if you are going to administer lease agreements, you must create the tenants as Contact or Company as appropriate, then create the Tenant tab. Then you must create the lease, for which you must assign the previously created Property, Owner and Tenant.

More details we will be able to deliver them in a product presentation and during the Training.





PERSONALIZATION

How much does BREAL cost?


The cost of BREAL depends on the products you hire. Each product has a price for each client based on the number of properties and the number of users. The greater the number of properties and the greater the number of users, the total price increases, but the unit price per user and its equivalent cost per property decrease.




What is a BREAL license?


A BREAL license allows a person with a username and password to enter the system and operate BREAL.




Do you have to sign a contract with BREAL?


It is not necessary to sign a contract with BReal since the Terms and Conditions are public and are available on the website. In any case, if you need a contract signed, we can do it.




How long is a contract with BREAL?


The minimum duration of a contract with BREAL is 1 year from the creation of the first license.




Why should I buy more licenses if I want more users to use BREAL?


Each user requires their own license to access BREAL.




What happens with the licenses of the users who left my company?


Each client has the number of licenses he has purchased and can assign them to the users he defines. You can reassign a license to a new user if you require it.




If I want to stop using the system before the end of a year, will my money be returned?


No. The minimum contract is 1 year, therefore the licenses acquired will be available until the end of the year or will be automatically renewed for a new year unless the client indicates otherwise with 60 days of anticipation at the end of the annual period of the licenses. The beginning of the annual period is from the creation of the first license that is also that of the System Administrator in the client.




Can I pay with my credit card?


No. For now we only have payment with bank transfer to our checking account.




What should I do if I want to renew my licenses for another year?


To renew your licenses for another annual period, you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract.




What should I do if I do NOT want to renew my licenses for another year?


NOT to renew your licenses you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract stating that you will not renew. The service will remain active until the end of the annual period. Then, your data will be automatically deleted after 30 days of the end of your contract.





LANGUAGES

What languages does BREAL support?


Spanish, Spanish from Mexico and English.




Can it be brought to other languages?


Yes. To the extent that we define a customer service model in a new language, we can have the application in a new language within approximately 2 to 3 months.




Can each user use their own language?


Yes. The language configuration is per user.




Can you update a mistranslated word or one that requires a different translation?


Yes. The system has a language management module that allows you to translate or update the translation of any word.





MY DATA

Where will my data be or will it be?


The data of each client is found on the Salesforce.com servers and under their worldwide security standards. Salesforce has data centers in the US, Europe and Asia. Your data will be with the highest levels of security that exist, the same as today's banks, line areas, government organizations and others that operate with Salesforce.com.




Who has access to my data?


Only the users of the Client have access to the data.




How can I be sure that nobody can access my data?


Access to customer data can only be by registered users of each client. This is ensured by the technological architecture of Salesforce.com on which the BReal system is built. Each client has an independent and unique instance, which allows only users who have access to an instance to access the data of that instance.





FREE TRIAL

Where will my data be or will it be?


The data of each client is found on the Salesforce.com servers and under their worldwide security standards. Salesforce has data centers in the US, Europe and Asia. Your data will be with the highest levels of security that exist, the same as today's banks, line areas, government organizations and others that operate with Salesforce.com.




Who has access to my data?


Only the users of the Client have access to the data.




How can I be sure that nobody can access my data?


Access to customer data can only be by registered users of each client. This is ensured by the technological architecture of Salesforce.com on which the BReal system is built. Each client has an independent and unique instance, which allows only users who have access to an instance to access the data of that instance.





LICENSES, PAYMENTS AND RENEWALS

How much does BREAL cost?


The cost of BREAL depends on the products you hire. Each product has a price for each client based on the number of properties and the number of users. The greater the number of properties and the greater the number of users, the total price increases, but the unit price per user and its equivalent cost per property decrease.




What is a BREAL license?


A BREAL license allows a person with a username and password to enter the system and operate BREAL.




Do you have to sign a contract with BREAL?


It is not necessary to sign a contract with BReal since the Terms and Conditions are public and are available on the website. In any case, if you need a contract signed, we can do it.




How long is a contract with BREAL?


The minimum duration of a contract with BREAL is 1 year from the creation of the first license.




Why should I buy more licenses if I want more users to use BREAL?


Each user requires their own license to access BREAL.




What happens with the licenses of the users who left my company?


Each client has the number of licenses he has purchased and can assign them to the users he defines. You can reassign a license to a new user if you require it.




If I want to stop using the system before the end of a year, will my money be returned?


No. The minimum contract is 1 year, therefore the licenses acquired will be available until the end of the year or will be automatically renewed for a new year unless the client indicates otherwise with 60 days of anticipation at the end of the annual period of the licenses. The beginning of the annual period is from the creation of the first license that is also that of the System Administrator in the client.




Can I pay with my credit card?


No. For now we only have payment with bank transfer to our checking account.




What should I do if I want to renew my licenses for another year?


To renew your licenses for another annual period, you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract.




What should I do if I do NOT want to renew my licenses for another year?


NOT to renew your licenses you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract stating that you will not renew. The service will remain active until the end of the annual period. Then, your data will be automatically deleted after 30 days of the end of your contract.





SUGGESTIONS AND CLAIMS

How much does BREAL cost?


The cost of BREAL depends on the products you hire. Each product has a price for each client based on the number of properties and the number of users. The greater the number of properties and the greater the number of users, the total price increases, but the unit price per user and its equivalent cost per property decrease.




What is a BREAL license?


A BREAL license allows a person with a username and password to enter the system and operate BREAL.




Do you have to sign a contract with BREAL?


It is not necessary to sign a contract with BReal since the Terms and Conditions are public and are available on the website. In any case, if you need a contract signed, we can do it.




How long is a contract with BREAL?


The minimum duration of a contract with BREAL is 1 year from the creation of the first license.




Why should I buy more licenses if I want more users to use BREAL?


Each user requires their own license to access BREAL.




What happens with the licenses of the users who left my company?


Each client has the number of licenses he has purchased and can assign them to the users he defines. You can reassign a license to a new user if you require it.




If I want to stop using the system before the end of a year, will my money be returned?


No. The minimum contract is 1 year, therefore the licenses acquired will be available until the end of the year or will be automatically renewed for a new year unless the client indicates otherwise with 60 days of anticipation at the end of the annual period of the licenses. The beginning of the annual period is from the creation of the first license that is also that of the System Administrator in the client.




Can I pay with my credit card?


No. For now we only have payment with bank transfer to our checking account.




What should I do if I want to renew my licenses for another year?


To renew your licenses for another annual period, you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract.




What should I do if I do NOT want to renew my licenses for another year?


NOT to renew your licenses you must send an email to your executive to ventas@breal.cl within 60 days of the end of your contract stating that you will not renew. The service will remain active until the end of the annual period. Then, your data will be automatically deleted after 30 days of the end of your contract.





I WANT TO TELL MY EXPERIENCE WITH BREAL

How can I register my experience and write a note to BREAL?


Only BReal customers can publish their experiences and place a valuation to BREAL. For this you can do it in this link




In what things should I set to evaluate BREAL or any other system?


A good way to objectively evaluate your experience with BREAL or analyze your purchase decision is to ask yourself the following questions: Business impact questions: How has BREAL allowed you to improve control of your business?
How has BREAL allowed you to improve the level of customer service?
How has BREAL allowed you to reduce management times?
How has BREAL allowed you to improve decision making and have better information? Level of care assessment questions: How was the initial training received by BReal?
How have they treated me every time I have had a consultation or have needed support?
How and with what speed have they solved the problems I have had?
What has been your level of contactability with BReal every time I needed something? System questions: Has the system ever failed without being able to access?
Have I lost access to my data or have they been lost?
Is the system wrong in the calculations or generates errors?





ELECTRONIC BILL

Can BREAL issue an electronic invoice for the collection of leases or others?


No. We still do not have a system capable of creating electronic invoices.





PROPERTY PORTALS

Where will my data be or will it be?


The data of each client is found on the Salesforce.com servers and under their worldwide security standards. Salesforce has data centers in the US, Europe and Asia. Your data will be with the highest levels of security that exist, the same as today's banks, line areas, government organizations and others that operate with Salesforce.com.




Who has access to my data?


Only the users of the Client have access to the data.




How can I be sure that nobody can access my data?


Access to customer data can only be by registered users of each client. This is ensured by the technological architecture of Salesforce.com on which the BReal system is built. Each client has an independent and unique instance, which allows only users who have access to an instance to access the data of that instance.





SUPPORT

I got an email indicating to create my password, what do I do?


You must click on the link that appears in the email. A screen will appear asking you to create a password, select a question and write the answer. Write down the password, and especially the question and your answer, since the system will ask them in case you forget your password and want to recover it.




When I enter the first time it asks for my cell number, what do I do?


Each time a user enters the system from a new IP address, the system will ask for an authorization code. If you register the cell phone you will receive the code through a text message on your cell phone. If you omit this step, by default, the system will send the authorization code to your email. We have detected that depending on the cell phone company text messages may have a delay, so we recommend omitting cell phone registration and using email, but it is the user's choice. In any case, if you are not receiving text messages on your cell phone you can always change them to receive them in your email.




I am entering from another device or internet network and I am asked for a

`` Authorization Code``, what do I do?


Each time a user enters the system from a new IP address, the system will ask for an authorization code. This code will arrive to your email or your cell phone as a text message, as you have configured it. You must enter the authorization code received to enter the system. This is a security practice to ensure that you are the authorized person to enter the system and prevent the misuse of your access codes in case they are used by a stranger.




I am already inside the application for the first time, what do I do?


The first thing to do when entering BREAL for the first time is to set the type of display as "Classic" and the language (Spanish, Spanish of Mexico or English). They are two very simple steps that take a minute and will be assisted by your Executive. The Initial Configuration must be made depending on the country and company. For this they are defined:

  • The Executives. They are all those people of the company who will have responsibilities over the properties or some business process, such as sellers, real estate agents and administrators.
  • The Countries, Cities, Municipalities and Sectors. This orresponds to the structure that is required to give the location of a property. Each Country is divided into Cities, each city is divided into Communes and each commune is divided into Sectors. Depending on each country, the names of this set of groupings can be changed.
  • The currencies to be used, the types of means of payment, the types of properties, the list of banks, the sales milestones and others as required.
  • Then, you must register the Properties. The BREAL functionalities that appear will depend on the plan you have hired, however for any plan it will be necessary to enter the data of the Properties. A Property belongs to an Owner and a Condominium, but an Owner can be a Person or a Company. Therefore, we will create the information in the same order that the objects are in the application. We will start with the Contacts, the Companies, the Owners, the Condominiums and finally the Properties.

The correct order of registration of the information is detailed below:

  • First record the contact details of the owner of the property in the Contact object. In the event that the owner is a company, record the company's data in the Business object.
  • Then record the property owner's data in the Owner object, for this select if the owner is a person or a company, and associate the contact of the previously created owner or the previously created company.
  • Subsequently, proceed to create the Condominium, where you must register the address of the building or property as the case may be. Indicate the type of registration "With Condominium" when you must create a building, shopping center or group of houses with a common address. If it is a house or business premises that leads directly to the street, select the type of registration "Without Condominium".
  • Now you are ready to create a Property, for which you must define which Owner and which Condominium you belong to, together with all the data you need to register of the property. Each time you need to register a contact, it must be previously created in the Contacts object.

Depending on the type of business plan and process that you have contracted, the remaining objects that you require will appear, which will be completed. For example, if you are going to administer lease agreements, you must create the tenants as Contact or Company as appropriate, then create the Tenant tab. Then you must create the lease, for which you must assign the previously created Property, Owner and Tenant.

More details we will be able to deliver them in a product presentation and during the Training.